Technology
Mapping Coventry's Digital Skills Landscape: Resources and Support Centres
From community-led initiatives to university-backed workshops, here is where residents can access digital literacy support across the city.
How we reported this
Coventry’s digital landscape is supported by a network of local organisations and institutions aimed at improving connectivity and technological proficiency for all residents. Whether you are looking to master basic email etiquette or require assistance with device access, several hubs across the city provide resources tailored to different skill levels.
Community Support and Digital Access Hubs
For those seeking regular guidance, the #CovConnects programme provides weekly free digital skills drop-in sessions. These are hosted at various locations, including the WATCH Centre in Hillfields, the Moat House in Henley Green, the Holbrooks Community Care facility, and the Gilbert Richards Centre in Earlsdon. These drop-in sessions serve as an entry point for residents needing ongoing support with digital tasks.
In addition to these established drop-ins, a new Digital Access Hub was launched by Coventry Citizens Advice in February 2026 at Kirby House on Little Park Street. This specific centre provides both volunteer-led and adviser-led sessions aimed at tackling device poverty and boosting digital skills for an estimated 600 residents. The initiative focuses on bridging the gap for those who may not have ready access to technology or the confidence to use it independently.
Academic Resources and Targeted Learning
The city's educational institutions also play a significant role in broader digital literacy efforts. Coventry University's Digital Literacy Centre (DLC) offers tailored support for students and staff within the College of Engineering, Environment and Sciences. Resources here range from instruction on programming and email etiquette to guidance on effective research techniques like 'Google-Fu'. These services are available via online materials and in-person drop-in sessions located in EC1-24.
For younger residents, digital literacy is being addressed through workshops co-delivered by the University of Warwick and Coventry University. These sessions focus on critical thinking, specifically how to identify misinformation and fake news, as well as providing an understanding of how digital media and articles can be manipulated online.
Adult Education and Online Guides
Residents looking for structured learning can access free ICT courses facilitated by the council’s Adult Education Team. These courses are available across the city and can be accessed through the official council adult education web pages. For those who prefer self-directed learning, Digital Unite provides over 400 digital guides, including accessible EasyRead versions, which serve as a comprehensive library for those navigating the digital world at their own pace.
Individuals interested in these services are encouraged to check the council’s adult education portal or visit the local centres mentioned above to confirm current session availability and registration requirements.